We take on the organisation of treatment and check-ups abroad: choosing the clinic and specialists, appointments, document translation, travel and on-site support — so the family can think only about health.
About
When health is at stake, a family has no time to research clinics across countries, translate records, negotiate dates and visas. We do this work for them. We do not provide medical services or make diagnoses — treatment decisions are made by doctors. Our job is to get the family to the right doctor quickly, with a complete set of documents and no logistical worries.
What we take on
Choosing the clinic and specialistsWe find clinics and doctors for the family’s request, gather offers and compare terms.
Second opinionWe arrange a consultation with a specialist abroad based on existing records and tests.
Documents and translationWe gather medical records, arrange translations and transfer them to the clinic.
Travel and accommodationVisas, flights, transfers, accommodation near the clinic and an interpreter on site.
On-site coordinationWe liaise with the clinic and keep track of the schedule, invoices and next steps.
How it works
RequestWe learn the task, timing and existing records.
Clinic optionsWe propose clinics and specialists with a clear comparison.
SupportWe stay close during the visit and after the return home.
In matters of health the most precious thing is time. We protect it for the family.
Cases
01 / 02
01 / 02
International medical evacuation to Moscow
Task
A person in critical condition needed to be transported from Cyprus to Moscow on a medical jet. The task required a direct route without transfers, and the patient was connected to equipment throughout.
What was done
FRAM GROUP worked out the route, taking into account the need to obtain clearance for a direct flight of a European aircraft to Russia with Russian passengers holding Russian passports. It organised the medical jet and oversaw the entire operation.
Result
The client was delivered to Moscow. He survived, and that flight was not his last.
Year
2026
What this shows
FRAM GROUP’s ability to handle critically complex tasks where multiple domains intersect simultaneously and the cost of error is extremely high.
02 / 02
Saving a life during the pandemic in Sochi
Task
During the pandemic, we had to step urgently into a difficult situation and help a person who had been ill with COVID-19 in Sochi for several weeks. The situation was deteriorating but doctors were not acting. Help was needed at the moment he was already being moved to intensive care and put on a ventilator.
What was done
FRAM GROUP stepped in, intervening at the level of the Russian Ministry of Health, the Governor of Krasnodar Region and security structures, and also arranged the necessary decisions and oversight.
Result
The patient’s transfer to a ventilator was prevented, the deterioration was halted, and he recovered.
Year
2020
What this shows
The ability to work in a crisis, rapidly mobilise top-level connections and bring real help and attention at a critical moment.
Formats of engagement
This service is part of FRAM GROUP’s concierge: bring a one-off task or make it part of the family’s ongoing support.